Why Deliveroo?
When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.
We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We\'re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.
About the Role:
The Deliveroo Enterprise Technology team conceives, designs, builds and sustains the IT services powering Deliveroo\'s internal teams globally, as we transform the way customers eat. We continually drive service improvements and love to automate everything we can on our journey towards customer delight.
We work in a data driven environment and therefore as an Operational Data Insights Manager you will be responsible for analysing operational data, converting this into operational insights and transforming this into a format we can share with the wider teams. Main tool sets are Performance Analytics in ServiceNow and DataStudio. You will get involved with many practice and service owners to build out the ET Performance Scorecard which will be used to drive improvements. This role is critical for ET to demonstrate how we are progressing and improving.
What You\'ll Be Doing:
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