Job Description

About this role: Wells Fargo is seeking a Technology Business Systems Consultant... In this role, you will: Evaluate moderately complex business problems and provide technical assistance in identifying automated systems and related procedures that are cost effective and meet business requirements Review and evaluate moderately complex technical business problems that can be resolved through internet or intranet based solutions Present recommendations for resolving business problems Exercise some independent judgment when developing project budgets, project plans, and schedules Provide information about communication between business and technology teams Work with business user groups to provide training, handle questions, observe user needs, and document results Desired Qualifications: Bachelor\'s degree in computer science, information Technology or a related field Minimum 7+/8 years relevant experience in technical support Hands on experience on Ariba, STORM & PeopleSoft 2+ years of hands-on application support Job Expectations: Technical Expertise with Analysis skills Access Management in lower Environment Review incoming emails, perform initial troubleshooting in Production environment and review, as needed, escalate to appropriate team members and management. Perform application regression testing during times of projects or large-scale system enhancements/break fix resolutions. Perform testing of enhancement or issue resolution as defined in the BRD and test plan to ensure proper functionality. Validate if issues are related to application or VDI connection/Wave prior to escalating to additional resources and technology. Keeping an updated reference data in the system - Example VCRE - Risk Ratings Executing the necessary Imports in Lower and Production environment Based on scenario, work with team members or communications team to update the stakeholders Creating necessary Ad hoc Reports for Analysis Knowledge on Structure of the systems Impact Analysis on any new implementation on the system and communicating it to stakeholders. Excellent Written and verbal Communication . Documentation of processes and updating it as required. Hands on with Jira/Service-Now or any other ticket tool Provide training and guidance to new team members. Good understanding of agile methodology and scrum processes. RWF@2023 We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit\'s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our to learn more.

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