Job Description

:

\xe2\x80\x93 Nexthink Consultant

Job Title

Nexthink Consultant

Experience Level

Desktop/Server support, System Administration

years of experience in Nexthink



Role & Responsibilities

Describe the Challenges, Key Result Areas, Decisions he can make, Team Size, Future growth in our organization.

Give the Project/Account Description, wherever possible, else describe the activities scheduled in the Project/Account.

Mandatorily specify the domain/technology areas the candidate will work on.]

Role: KEY RESULT AREAS (Activities scheduled in the project)

• Requirements gathering from Customer

• Responsible for overall Plan and design of Nexthink Architecture

• Prepare Nexthink Implementation & Deployment Project & Execution Plan

• Responsible for managing Nexthink Appliance via Linux command line.

• Creation of Nexthink process documentations

• Responsible for preparing Nexthink test cases and Test execution

• Coordinate with Client SME for Nexthink Implementation, Testing and Deployment sign off

• Coordinate with Network team, AD team, SCCM team, Datacenter Team and Wintel teams for addressing Project dependencies

• Envision, Plan & deploy Nexthink operational Cofigurations like Investigations, Alerts, Dashboards, Hirerarchy, Services, categories etc..

• Create scripts in powershell for Nexthink Act modules.

• Leading team of BAU consultants / engineers

• Provide technical guidance and coordination with onsite / offshore team

• Review Nexthink Engineering/Deployment project plan and progress

• Participate in program and project review meetings

• Coordination with BAU team for handover

• Responsible for overall reporting and technical documentation needs

Required Candidate Profile

(Job Requirements/Descriptions)

[Mandatory to specify what Domains/technology areas/skills/projects the candidate should have worked on.

What Knowledge of job, Market/Industry knowledge he must possess.

Specify the required skill levels he must possess w.r.t Communication, Team Management, Business Development. Etc.

Describe in detail what his current role should have been in his current organization.]

Profile:

\xc2\xb7 Strong Knowledge of Nexthink concepts, Architecture and Operational configurations

\xc2\xb7 Strong knowledge in Win 7 / Win 8 / windows 10 Operating System

\xc2\xb7 Good Knowledge of Desktop Support operations on L1 and L2 levels and incident management.

\xc2\xb7 Basic Knowledge of Linux /Unix Commands

\xc2\xb7 Basic Knowledge of SCCM deployment

\xc2\xb7 Good Customer orientation and coordination skills

\xc2\xb7 Good knowledge in deployment tools viz. SCCM, MDT, Altiris etc.

\xc2\xb7 Basic knowledge of Active Directory and Windows Servers

\xc2\xb7 Basic understanding of networking concepts

\xc2\xb7 Good knowledge in PowerShell scripting

\xc2\xb7 Manage team (onsite and offshore) and ensure deliverables are met on time

\xc2\xb7 Strong communication & presentation skills

Certifications:

1. Windows 7 and / or Windows 8 / windows 10 Certified

2. Nexthink Basic or Professional Certified.

UxM - NexThink

Wipro