Technical Voice Customer Support Executive
Year Kolkata, West Bengal, India
Job Description
Technical assistance to customers, resolve issues via phone/email/chat, analyze problems, guide troubleshooting, document issues in CRM, and enhance processes. Strong technical skills, problem-solving, communication, and customer service orientation Any Graduate/postgrad. Strong communication, Customer-centric, exceptional service. Patience, understanding, and problem-solving. Multitasking, prioritization, and attention to detail. Job Types: Full-time, Regular / Permanent, Fresher Salary: From 910,000.00 per month Benefits:
- Paid sick time
- Paid time off
- Monday to Friday
- Night shift
- Performance bonus
- Quarterly bonus
- Shift allowance
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
- Bachelor\'s (Required)
- BPO Voice Technical support: 1 year (Required)
- BPO Voice IT Support: 1 year (Required)
- English Fluently (Required)
- Night Shift (Required)
+91 9999999999
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Job Detail
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Job IdJD3100501
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear