Job Description

Company Description

Experian is the world's leading global information services company. During life's big moments - from buying a home or a car to sending a child to college to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 17,800 people operating across 44 countries, and every day we're investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at or visit our global content hub at our for the latest news and insights from the Group

Experian is the world's leading global information services company. During life's big moments - from buying a home or a car to sending a child to college to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 17,800 people operating across 44 countries, and every day we're investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at or visit our global content hub at our for the latest news and insights from the Group





Building customer centric products and services is at the core of what we do within Experian. This is fuelled by our best-in-class Product and Engineering talent across our Global Centres. Engagement, enablement, enrichment of our talent through learning and development is a high priority within the organization. We're now looking for a Training Lead who will lead a team of Training Coordinators critical to drive this agenda forward within each Global Centre.

The Technical Training Lead will work with Business Leaders, HR, Talent and L&D, Training Coordinators in spearheading the following objectives:

• Align L&D training strategy with business objectives and associated KRs/KPIs

• Enable our talent with trainings on critical product, engineering and agile skills identified as part of Group HR Talent Management

• Increase proficiency and productivity through effective and impactful training program

• Improve completion rate of courses by our associates

• Reduce talent attrition rate on markers of L&D and Career Advancement as cited factors

• Assure consistency and quality on the training program across all Global Centres

• Scale and sustain the training program across all Global Centres

• Build product and engineering ecosystem through university partnerships

What you'll be supporting:

• Identify training needs by role, level and skills needed within Product and Engineering

• Create learning journeys for teams and individuals within the Global Centres

• Develop standardized product, engineering and agile training curriculum

• Design standardized assessments to measure proficiency

• Create the training OKRs/KPIs for all Global Centres

• Build university partnerships for intern, co-op programs and support with campus recruitment efforts

What you'll be responsible for:

• Achieving the training OKRs/KPIs across all Global Centres

• Lead the team of Training Coordinators within each Global Centre to deliver on the above objectives

• Decide between multiple programs on most effective one for the organization

• Manage training budgets and vendors (for specific needs in the Global Centres) effectively to maximize ROI

• Maintain updated curriculum database and training records for all employees in scope

• Lead communication and marketing campaigns to increase engagement and participation

• Facilitate impediment resolution by working with Business Leaders and HR-Talent and L&D

• Leverage known education principles and stay up to date on new training methods and techniques

• Host train-the-trainer sessions for internal subject matter experts

• Develop a scalable approach for the training program across all Global Centres

• Analyse feedback from trainers and trainees to continually improve the program

• Assess instructional effectiveness and report impact of training on employee skills and OKRs/KPIs across all Global Centres

• Liaise with facilities, sourcing on procuring and maintaining training resources

Qualifications

Experience

• Proven work experience of 8-15 years as Training Lead or Manager in a global capacity

• Hands-on experience coordinating multiple training events in a corporate setting

• Knowledge and implementation experience in instructional design

• Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)

• Familiarity with traditional and modern job training methods and techniques

• Experience with e-learning platforms, learning management systems and web delivery tools (pluralsight, saba, etc)

Key skills required:

• Strong stakeholder management skills; including making information simple, accessible, and insightful for stakeholders

• Outstanding communication and interpersonal skills with a demonstrated ability to connect with people - an influencer, especially within a matrixed environment

• Advanced organizational skills with the ability to handle multiple assignments

• Advanced proficiency in MS Office Suite, Learning Platforms, PowerBI

Credentials

• Undergraduate degree; ideally an advanced degree

• Relevant training and certification in field of Education, Training, Instructional Design, HR or related field

Additional Information

Additional Information

Why choose us?

Our colleagues' health and wellbeing are a top priority for us, that's why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money, and lifestyle so you can tailor your benefits to your own personal needs. Whether it's your physical and mental wellness, getting to work or preparing for the next big milestone in your life, we have a range of flexible options to have you covered!

To learn more about our culture and what it's really like to work here, check out our interactive guide here:

Could this be the role for you? Apply now to start your journey with Experian.

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