About Gartner IT:
Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.
About the role:
The Technical Support Specialist provides direct end-user support to Gartner's entire CRM community, across multiple technologies, and multiple business units. It reports in to IT Sales, Service and Corporate Delivery, who oversees our CRM platforms, as well as a variety of tools and integrations. Key end user communities include Sales, Research, Finance, and Service Delivery. The candidate will work directly with these end users, to make sure that they have the right access, knowledge, and data for their job responsibilities. The candidate will also work directly with IT colleagues, to resolve underlying issues, and collaborate on software design changes.
What you'll do:
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