Technical Support (international Voice)
Year Chennai, Tamil Nadu, India
Job Description
Greetings from ProPhoenix!!! ProPhoenix is a US Based Product (Public Safety Software) Development Company using Microsoft .Net technologies. We serve more than 500+ LAW enforcement departments in 15 states in the USA. For more details, please visit www.prophoenix.com We are currently in the phase of expanding the team and hence reaching out to potential candidates. Please find the job description below:
- Candidates must have experience in the US Voice process and customer handling
- Candidates should have experience in inbound calls
- Excellent oral & written communication. (American Accent Preferably )
- Willing to work for rotational shifts including occasional weekend support
- Candidates should have experience in the troubleshooting process.
- An in-depth understanding of the software product offered to customers
- Good interpersonal and customer care skills
- Should be willing to work from office
- Should be willing to attend the direct interview
- Food provided
- Health insurance
- Evening shift
- Night shift
- Rotational shift
- US shift
- Weekend availability
- Performance bonus
- Yearly bonus
No entry without mask & without sanitizing.
Temperature & oxygen levels will be monitored Education:
- Master\'s (Preferred)
- Technical support: 1 year (Preferred)
- English (Required)
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2999397
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationChennai, Tamil Nadu, India
-
EducationNot mentioned
-
ExperienceYear