Technical Support Engineer - FRESHER ****Only Bangalore Citizen Must Apply**** Experience: Fresher (Additional Certification should be done) Salary: 12,000 to 15,000 in hand \xc2\xb7 Experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. \xc2\xb7 Should have knowledge of Hardware and troubleshooting the same. \xc2\xb7 Should have knowledge of Windows and Linux Operating System. \xc2\xb7 Should have basic concept of Network Functioning and Troubleshooting. \xc2\xb7 Ability to diagnose and troubleshoot Security issues. \xc2\xb7 Familiarity with remote desktop applications and help desk software (eg. Teamviewer, Anydesk) \xc2\xb7 Excellent problem-solving and communication skills. \xc2\xb7 Ability to provide step-by-step technical help, both written and verbal. \xc2\xb7 Taking ownership of customer issues reported and seeing problems through to resolution. \xc2\xb7 Talk clients through a series of actions, either via phone, email or chat, until they\xe2\x80\x99ve solved a technical issue. \xc2\xb7 Ensure all issues are properly logged. Job Types: Full-time, Permanent Salary: \xe2\x82\xb9144,000.00 - \xe2\x82\xb9180,000.00 per year Benefits:
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