Technical Support Executive
Job Description
Job Roles: Respond to customer request over telephone email and Website chats. Maintaining excellent levels of Quality, quantity and Customer satisfaction scores Escalate situations in an appropriate manner and coordinate with supervisors towards resolution. Meet Productivity, Quality and sales targets consistently. Must Have: Any Degree/ Diploma. A neutral accent in English(without any MTI-Mother Tongue Influence) Excellent in Verbal and Written Skills in English Willingness to work in any shifts in a 24/7 environment. Computer / Laptop with Headset Fast internet. Good To Have: Working knowledge of LAN / WAN /Basic Troubleshooting and Technical Issues.
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Job Detail
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Job IdJD3179896
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationThiruvananthapuram, Kerala, India
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EducationNot mentioned
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ExperienceYear