Technical Support Engineer

Year    Pune, Maharashtra - Bangalore, Karnataka, India

Job Description

Ansys is the global leader in engineering simulation, helping the world's most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, Ansys helps companies solve the most complex design challenges and engineer products limited only by imagination.

Summary / Role Purpose

Join the Ansys Customer Excellence team to partner with our customers to engineer enterprise-level software solutions and grow Ansys' business. Primarily working under direct supervision of your manager, you will contribute to the development of Ansys Platform solutions and supporting systems. In this role, you will collaborate with a team of expert professionals to accomplish solution development objectives.

Key Duties and Responsibilities

  • Perform basic development activities, including the design, implementation, maintenance, testing and documentation of software modules and sub-systems
  • Learn and employ best practices
  • Perform basic bug verification, release testing and beta support for assigned solutions. Research and resolve problems discovered by QA, field, or customer
  • Work under the close supervision of a development manager
  • Strong understanding of front-end development
  • Ensuring high-performance and availability, and managing all technical aspects of the CMS
  • Helping formulate an effective, responsive design and turning it into a working theme and plugin.
  • Good understanding of website architecture and aesthetics.
Minimum Education/Certification Requirements and Experience
  • Required education and degree type: BS in Engineering, Computer Science or related field
  • Required minimum education and years of professional experience in an engineering software environment: BS+0
  • Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
  • Strong organizational and time management skills, possesses a sense of urgency
  • Projects a professional image and demonstrates business acumen, driven to succeed
  • Capability to work independently, as well as with others in a fast paced, diverse team environment with continually evolving priorities
  • Ability to convert comprehensive layout and wireframes into working HTML pages
  • Experience with languages such as HTML5, CSS3, JavaScript and jQuery
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
  • Proficient understanding of code versioning tools {{such as Git}}
  • Good understanding of PHP back-end development
  • Should be good with WordPress (Rest, Hooks, Custom post types and Taxonomies)
  • Knowledge of SQL query and basic database management
Preferred Qualifications and Skills
  • Preferred education and years of professional experience in an engineering software environment: BS+2
  • Basic understanding of the software development process
  • Ability to learn quickly and to collaborate with others in a geographically distributed team
  • Familiarity with code version control and deployment techniques
  • Practical experience managing WordPress sites
CULTURE AND VALUES
Culture and values are incredibly important to Ansys. They inform us of who we are, of how we act. Values aren't posters hanging on a wall or about trite or glib slogans. They aren't about rules and regulations. They can't just be handed down the organization. They are shared beliefs - guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs. Our values are crucial for fostering a culture of winning for our company:
  • Customer focus
  • Results and Accountability
  • Innovation
  • Transparency and Integrity
  • Mastery
  • Inclusiveness
  • Sense of urgency
  • Collaboration and Teamwork
WORKING AT ANSYS
At Ansys, you will find yourself among the sharpest minds and most visionary of leaders, collectively aiming to change the world with innovative technology and remarkable solutions. With the prestigious reputation in servicing well-known, world-class companies, standards at Ansys are high, met by those willing to rise to the occasion and meet those challenges head-on. Because at Ansys, it's about the learning, the discovery and the collaboration. It's about the "what's next" as much as the "mission accomplished". It's about the melding of disciplined intellect with strategic direction and results that have, can and will impact real people in real ways, forged within a working environment built on respect, autonomy and ethics.

At Ansys, you will find yourself among those eager to drive the world towards the next best thing with hands planted firmly on the wheel.
Our team is passionate about pushing the limits of world-class simulation technology so our customers can turn their design concepts into successful, innovative products faster and at lower cost. As a measure of our success in attaining these goals, Ansys has been recognized as one of the world's most innovative companies by prestigious publications such as Bloomberg Businessweek and FORTUNE magazines.

Ansys is an S&P 500 company and a component of the NASDAQ-100.

For more information, please visit us at www.ansys.com

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.

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Job Detail

  • Job Id
    JD2968510
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra - Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year