Technical Support Engineer
Year Chennai, Tamil Nadu, India
Job Description
- Responding to technical support tickets.
- Contacting clients to find out the nature of the technical or IT issue.
- Linking to clients’ computers via remote access.
- Traveling to clients’ office or server location.
- Installing new hardware, software, and networking systems.
- Diagnosing and troubleshooting hardware, networking, and software issues.
- Proposing simple and effective solutions.
- Providing basic software training.
- Maintaining good client relations.
- Completing job reports.
Technical Support Engineer Requirements:
- Bachelor’s degree in computer science or information technology.
- Previous work experience as a technical support engineer or desktop support engineer.
- In-depth knowledge of hardware and networking systems.
- Knowledge of operating systems, web services, and API.
- Knowledge of remote access systems such as TeamViewer.
- Ability to troubleshoot complex software and hardware issues.
- Excellent communication skills.
- Critical thinker.
- Good interpersonal skills.
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Job Detail
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Job IdJD2886948
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear