Technical Support Engineer
Job Description
Position overview and Job Responsibilities: * Providing technical support to Fortinet customers * Collection, analysis and change recommendations of configuration * Collection and analysis of customer network information as well as of packet
Position overview and Job Responsibilities: Providing technical support to Fortinet customers Collection, analysis and change recommendations of configuration Collection and analysis of customer network information as well as of packet tracing Recommending corrective actions based on gathered data and its analysis Running real-time phone or remote access sessions with customers Requirements: 2 to 4 years relevant experience in telecommunication, networking or security industry Good knowledge of OSI model and TCP/IP protocol Administrative knowledge of Windows, Unix or Linux Proficient spoken and written English Positive, communicative and customer oriented attitude Desired: Having any of industry certificates (FCNSA, CCNA) Basic experience with security devices (Firewalls, IPSs, Mail Security Gateways etc.) Knowledge of dynamic routing protocols and its implementation (OSPF, BGP) Knowledge of authentication protocols and methods (LDAP, SSO, 2-factor authentication etc.) Knowledge of database maintenance and SQL
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Job Detail
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Job IdJD2964843
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear