Technical Support Engineer

Year Ashok Nagar, Chennai, Tamil Nadu, India

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Desktop Support Engineer Responsibilities:

Install, upgrade, support, and troubleshoot Windows OS & Mac authorized desktop applications, hardware, and peripheral equipment.
Coordinate and execute remedial repairs on computers, laptops, printers, and peripherals.
Monitor, operate, manage, troubleshoot, and restore service to PCs & notebooks with authorized access to network.
Responding to user tickets.
Contacting users to find out the nature of the problem.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.

Technical Skills : Windows & Mac OS & Outlook support

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