Business Unit
ITWorks Operations
We are excited to hire a Technical Solution Analyst II, at Cerner. As Technical Solution Analyst II, you will perform more complex troubleshooting investigations reviewing front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally. You will perform more complex troubleshooting investigations via back-end methods by capturing log files, querying tables, updating database fields, and updating/cycling servers. You will prioritize the work of self and others based on severity and urgency and balancing client and business needs in complex situations, You will collaborate across teams and organization to ensure complex issues are addressed by the appropriate individuals. Additionally, you will document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation.
Org
ITWorks
Additional Information
All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.
Career Level
Professional
Company Overview
Cerner is a place where people are encouraged to innovate with confidence and focus on what is important - people's health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.
Cerner's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
Org Unit
US Client
Qualifications
Basic Qualifications
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.