Job Description

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Technical Training Delivery Consultant

Job ID : 33241

Job Location : Gurgaon/Bangalore

Colt provides networks, voice and data center service to thousands of business around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Role Purpose :

This person will be responsible for delivery of the Technical skills and some soft skills training program and also build some content for these Technical skills topics.

This role will cater to global audience and would be responsible for covering global needs in respect of design, learner experience, testing, updating, budgeting, and governance reporting. It may also requires to work with external suppliers to support program design and delivery, as well as liaising with internal stakeholders within the HR team and the broader business, to ensure that learning content is relevant, topical and delivers the required commercial impact.

Key Accountabilities :

• Understand & document customer training needs, completing an assessment for the new training requests to agree high level scope and training objectives
• Build & manage internal customer relationships across relevant functional teams & SMEs
• Upskill continuously & develop the salient technical points into a more learner-friendly experience for the internal customers
• Develop high quality courseware and manage customised training programs
• Support in designing soft skills content for needs identified through the Training Needs Identification (TNI) process, partnering closely with the wider HR team and key business stakeholders
• Liaise with internal SME\xe2\x80\x99s, course owners and senior stakeholders within the business ensuring that project plans are adhered to and sign-offs are obtained at key points.
• Determine how to measure success and effectiveness of the training and adjust delivery as required. Work with the L&D Operations team to determine reporting requirements.
• Build and maintain strong and positive relationships with our internal customers in the business, including key senior stakeholders to understand their requirements, partner with them and add value.
• Project manage end to end trainings design and delivery as required from both content and learner experience perspectives, including interdependencies, key milestones and timelines of both internal and external processes
• Track and report project budget expenditure and projections together with reviewing \xe2\x80\x98Statements of Work\xe2\x80\x99 for external vendors
• Manage relationship with external training vendors on proposals, payments and other related areas

Role Specific Requirement :

Skills and Experience

• Ability to take in new complicated technologies and products easily, and explain in simple terms to operational teams
• 8-12 years of experience to independently define, setup and organise a structured training program
• Sound facilitation & presentation skills \xe2\x80\x93 in both live & virtual format
• Proven skills in PowerPoint, Word, Excel, Zoom, Microsoft Teams
• Excellent inter-personnel and stakeholder management skills, capable of: influencing / engaging up to Director and CxO-level

About Colt

At Colt, we provide world-class network and voice connectivity across Europe, Asia and North America\xe2\x80\x99s largest business hubs. We\xe2\x80\x99ve been specialists in our field for nearly three decades - and we\'ve won awards for being a technology innovator and pioneer. We go above and beyond to deliver extraordinary connections to help our customers succeed, and we have the industry leading net promoter score (NPS) to prove it.

What is it like working with us?

As well as our competitive salaries and incentive plans, we have lots of flexible benefits and local rewards packages. We also know that a work life balance is important, and our people say it\xe2\x80\x99s one of the great advantages of working at Colt.

Inclusion is at the heart of our culture here at Colt. From day one, you\'ll be encouraged to be yourself as we believe that\xe2\x80\x99s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status or place of birth.

Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda and activities, please click here.

Our values

We live by our Colt values every day, whether we\'re launching new projects or solving problems together. Our values represent how we behave and are integral to our culture.

We know people matter

Whether it\'s a customer, a partner or an employee, we build relationships based on trust, honesty, respect and integrity. We value diversity and strive to be more inclusive so everyone has the freedom to speak up, be heard and thrive.

We always find a better way

By staying one step ahead we empower our customers to succeed through the power of connectivity. We\'re swift to adapt and take responsibility for the promises we make.

We win together

We believe in the power of many and stand shoulder to shoulder with customers, partners and colleagues collaborating on ideas, sharing risks and recognition among all. When we make a decision we understand its impact, and rally behind the decision to make it a success.

We can change the world

We want to make the world a better place. Better connected, more sustainable, fairer for all. We use what we have - passion, technology and connectivity - to create good.

Visit to find out more.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.

Some benefit are as below:

• Flexible working and relaxed dress code
• Learning benefits
• Flexible benefits scheme
• Access to a virtual business school for on-going learning
• Business mentoring
• Free meals & transportation
• Insurance & wellness benefits
• Vacation and time offs
• Family & parenting benefits

Inclusion, and valuing diversity of thought and experience, is at the heart of our culture here at Colt. From day one, you\'ll be encouraged to be yourself as we believe that\xe2\x80\x99s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status or place of birth.

Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda and activities, please click .

What we offer:

Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognizes the importance of a work life balance.

Some benefit examples are:

• Flexible working and relaxed dress code
• Two days annually to spend on volunteering opportunities
• Access to Online-learning Platform
• Business mentoring
• option of parking slots in the Colt Campus
• lunch vouchers

Colt Technology Services Group