Job Description

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.\xe2\x80\x8b

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.



Company Statement

Teledyne Controls has been working closely with civil and military aircraft operators worldwide. The company counts over 300 airlines among its valued clients, including the world\xe2\x80\x99s major carriers. We also work directly with the aircraft manufacturers, supplying products to the major OEMs, such as Airbus and Boeing. Fundamental to our success are our core values which include dedication to every employee and client\xe2\x80\x99s success; Innovation that matters - for our company and for the world; Trust and personal responsibility in all relationships!

Our adaptable suite of products includes Data Acquisition & Management Systems, Wireless Data Transfer Systems, Flight Data Analysis & Investigation Solutions, Data Loading Solutions, Aircraft Network Systems. Combined together, these products provide comprehensive data management solutions that leverage aircraft data intelligence and create value for our customers.

Are you looking to be part of a dynamic and growing organization? Teledyne Controls is EveryWhereYouLook! and looking for the best available talent to support our growth.

Summary:

Teledyne Controls is seeking a Technical Sales & Support Manager based in India to join our Aerospace Electronics Division\xe2\x80\x99s customer-interfacing team. In this role, the Sales Support Manager will be interfacing regularly with customers in the specified region to identify sales opportunities within the Teledyne Controls product lines and Software as a Service solutions to existing as well as new and prospective customers in India subcontinent region (India, Pakistan, Bangladesh, and Sri Lanka). The successful candidate will also have responsibility for coordinating technical support needs with the region\xe2\x80\x99s Customer Support organization. Primarily the candidate will also be managing relevant customer relationships and general account management activities. We\xe2\x80\x99re looking for a self-motivated professional who exhibits dedication, integrity, and humility, and someone who shares the same passion we do for value-added sales and customer support excellence.

Essential Duties and Responsibilities

Establish customer account assigned by organizing and planning daily work schedule to build on existing or potential sales and support needs.

Utilize Microsoft Teams, Zoom, Salesforce.com CRM, Microsoft Office suite and other software tools to manage sales pipelines, forecast, and performance metrics.

Create and maintain Account Development and Capture Plans for key opportunities.

Manage portfolio of accounts, interfacing with customers at all levels. It is critical that this candidate can understand our customers organization and identify champions and mobilizers to win business.

Position our proposals to win business while maintaining healthy profit margins.

Domestic and International travel is required (up to 50% travel).

Educate our customers on Teledyne solutions and help build solid business cases.

Capture and share competitor intelligence as well as feedback on our solutions from technical, commercial, and support perspectives.

Investigate problems; prepare reports; develop solutions, and make recommendations to management in order to resolve customer complaints

Attend educational workshops; review publications, and be involved in professional societies

Provide historical records by keeping records on customer support inquiries and sales

Contribute to team efforts in accomplishing organizational goals.

Assist Sales Director with reports

Daily availability to include evenings and weekends when necessary to reach goals and deadlines.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Requires a Bachelor\'s Degree (BA, BS) in Computer Science, Computer Engineering, Aeronautical or other related Engineering discipline; Advanced Degree is a plus.

• At least a minimum of three (3) to five (5) years of experience with custom software applications and/or hardware engineering development experience for commercial aircraft in Management, Engineering, or Support role.

• At least a minimum of three (3) years of experience in software, electronics, mechanics, and/or circuit design in an Avionics or Aerospace Defence environment.

• Experience of Flight Data Monitoring operation and software preferred.

Other Skills and Abilities

• Experience/knowledge with the repair of avionic equipment would be beneficial.

• Experience knowledge of avionic equipment including Teledyne hardware & software products preferred.

• Experience /knowledge of Flight Data Monitoring operation and software preferred

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

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