Job Description

Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging \xe2\x80\x93 where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world \xe2\x80\x93 helping unlock financial access to enable the future of money movement. Join Visa: A Network Working for Everyone.


This Technical Program Manager position requires an experienced professional with strong technical experience and skill sets who understands how to bring all the key technology and platform components and services together to make sure we can deliver scalable and robust products and solutions for Merchants & Acquirer Solutions Product Development (MAP PD). The ideal candidate should have the ability to ensure that MAPPD\xe2\x80\x99s programs and projects are planned, managed, and governed in a consistent, transparent, and disciplined manner. The position requires an experienced program management professional with the right mix of relevant experience and skills, an ability to flex between the strategic and the tactical, outstanding verbal and written communication skills, and a high level of energy and flexibility to get things done and thrive in a fast-paced, team-oriented product development environment. You will be a program management leader who embodies Visa\xe2\x80\x99s leadership principles of leading by example, communicating openly, enabling and inspiring others, exceling with partners, acting decisively, and collaborating effectively. Essential Duties and Responsibilities:

• Be accountable for the end-to-end planning and execution of one or more projects and/or Agile teams
• Responsible for overseeing the completion of requirement definitions, functional and technical specifications, architecture definition, database design, technical implementation, unit and integration testing of systems for product development and delivery
• Lead scope, schedule, budget, risks, deployments and communications for programs and initiatives identified for this effort
• Work with all functional and technical leads and teams to bring the plan into reality. Resolve technical issues, remove impediments from teams and communicate program status along the way to key stakeholders/leaders in both Product & Technology organization
• Understand product strategy and benefits of key deliverables in his/her area of responsibility
• Ask thoughtful questions to help our customers, product owners, and product managers to maximize ROI and meet company objectives.
• Facilitate sprint planning, backlog grooming, daily stand-up meetings, reviews/demos, retrospectives, and other scrum ceremonies
• Facilitate program status meetings and conflict resolution
• Track and remove impediments for the team
• Set goals and develop metrics and reports using Rally to help the team understand its health and progress
• Coach team members to understand Scrum and the Agile Principles
• Ensure clear communication to the stakeholders/leaders and foster collaboration between the different functional teams
• Successfully engage in multiple initiatives simultaneously
• Drive and challenge technology owners on their assumptions of how they will successfully execute their plans
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
• Participate in solution reviews to assess user experience to identify usability impacts and recommend solutions or processes to mitigate impacts
• Influence change that increases team performance at a sustainable pace

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 5+ years of relevant work experience with a Bachelor\xe2\x80\x99s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications

• 5+ years of relevant work experience and a Bachelors degree, OR 8+ years of relevant work experience
• Must have solid experience working as a Software Development Engineer or Test Automation Engineer for 6+ years and should have progressed into Program Manager role
• Deep knowledge of Agile framework (User Stories, Continuous Integration,

TDD, Continuous Delivery, Pairing, Automated Testing)

• Deep knowledge of technology, software development life cycle, engineering operations, platform components & services, databases, etc
• Ability to work independently with light supervision
• Good prioritization, negotiation and communication skills
• Outstanding communication ability including clearly and concisely communicating any project issues, risks to stakeholders
• Demonstrate good attention to details, ability to think analytically and independently
• Ability to work independently with light supervision
• Decisive but inclusive decision making in a fast-paced environment
• Proficient in at least one agile project management tool: Rally, Jira, Version One, etc.
• Certified Scrum Master (CSM), Certified Scrum Professional (CSP), or Professional Scrum Master (PSM

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.