Job Description

- Network Engineer L2

About BNP Paribas Group:
BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Businessline/Function :

The Network Infrastructure and Telecom team is responsible for supervising, monitoring and developing the Networks, Infrastructure and Telecommunication of the regional Hub of BNP Paribas in the India region, liaising with BNP Paribas Head Offices where all major banking applications are hosted. Telecom Team activities plays a major role in the structure of processes that govern decision making around IT investment, client and suppliers relationships, project management.

Job Title:

Network Engineer L2

Date:

August 2022

Department:

ITIP - Network & DC

Location:

Infinity/Mumbai

Business Line / Function:

ITIP

Reports to:

(Direct)

AVP - Networks and DC

Grade:

(if applicable) Technical Lead / Assistant Manager

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

The main activities of the Network Engineer L2 is to deliver and maintain remote Network management services across different domains of Network and Security. The network services would mainly include support on WAN, LAN, Wi-Fi and MPLS technologies. Security services would mainly include support on Firewall, Proxies, IPAM, Load Balancers, NAC.

Responsibilities

Direct Responsibilities

• Network Incident troubleshooting and escalation to L3
• BAU support operations
• Coordinates root cause analysis for all day-to-day technical issues and establish recovery and prevention processes.
• Coordinates with onshore teams; interface with vendors and partners for issue resolution.
• Network obsolesce and Tech refresh
• Vulnerability Management and finding remediation
• SLA adherence and Dashboard reporting
• Proposes solution alternatives, provide impact analysis for any technical changes.
• Translates high level objectives into low level work modules and tasks.
• Performs requirements gathering and design
• ITIL and Change Management experience

Technical & Behavioral Competencies

• 5 to 7 years of Technical work experience required required large enterprise networks
• Basic skills in implementation, administration and troubleshooting of Local Area Networks, Wide Area Networks, Network security and Network Products - Routers, Switches, Firewalls, Proxies, Load Balancers, strong knowledge of static/dynamic routing protocols (EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS)
• Experience in configuring and troubleshooting Firewalls (Checkpoint, Fortinet) and Proxies (MacAfee, etc.).
• Troubleshooting skills to identify faults and ensure timely repairs.
• Experience in administration and troubleshooting of IPAM systems - DNS/DHCP/NTP (Infoblox)
• Expertise in installation, configuration and troubleshooting of various types network devices from vendors such as Cisco/Juniper, WAN Links using MPLS transport; Multicast, dynamic and static routing and high availability protocols (EIGRP, OSPF, BGP, HSRP, VRRP).
• Experience in Traffic analysis tools: Solar winds, Netflow, Netscout probes, Infinistream and Wireshark.
• Experience in network security, load balancers (F5)
• Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines and MPLS.

Specific Qualifications (if required)

• B.E or Equivalent
• CCNA (Routing & Switching)
• Checkpoint Security Administration or Fortinet Network Security Technology/Solutions
• ITIL V3 Foundation desirable

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Communication skills - oral & written

Creativity & Innovation / Problem solving

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to understand, explain and support change

Ability to manage a project

Ability to set up relevant performance indicators

Ability to develop and adapt a process

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 7 years

Other/Specific Qualifications (if required)

- Ability to engage customers independently for ongoing incidents; high level of ownership and initiative needed; needs to work independently with minimal or no supervision.

-Excellent written, oral and presentation skills.

-Should be able to articulate technical concepts in documentation.

Qualifications NA