Job Description

JOB DESCRIPTION Position Responsibilities: Partners with Product Managers, Business Product Owner, and the Infrastructure and Operation teams to maximize the value delivered by the teams by ensuring that the Team Backlog is prioritized and aligned with organizational objectives, balancing the needs of multiple stakeholders. Manage an AMS engagement with Stringent SLA\'s with penalty clause working on nearly 10+ applications. Assists the teams in meeting delivery goals by teaching and coaching SAFe, implementing SAFe principles and practices, and identifying and eliminating bottlenecks to flow. Works with developers and the Infrastructure and Operation teams on implementation, application monitoring, production support, compliance, application information maintenance, change management, configuration management, software quality, stability, predictability, and team efficiency. Researches, analyzes and presents business, software, and infrastructure processes, functionality, data, and usage in support of other responsibilities Continuous development professionally in system functionality and infrastructure, business operations, and software engineering principles, technology, and methodologies Executes customer Transformation Objectives including Product-Centric Software Engineering, Cloud migration, Agile operation, DevOps, Automation. Maintains account level financials and completes monthly revenue reconciliation and provides justification for changes projected revenue and margin Basic Qualifications (Required Skills/Experience): 8-9 years of experience within information technology Hands-on experience working as a Scrum Master Hands-on experience in .net and Angular background Managed an AMS program with 50+ team members Hands-on experience running Scrum Ceremonies, capture impediments and work with management/team to get to closure. Experience operating in an Agile development environment. Track and generate Scrum completion, metrics report Preferred Qualifications (Desired Skills/Experience): Experience and proficiency in JIRA, MS Project, MS office suite SAFe PM/PO and/or Scrum Master Certification. Effective, comprehensive communication skills, written and verbal. Self-directed, maintains a productive sense of urgency, makes progress on multiple priorities, and delivers as planned. Constructively collaborates with teammates, business partners, and IT Infrastructure and Operation partners. Has a growth mindset, initiates improvements and innovations, demonstrates adaptability, executes to organizational transformation, and has a strong practice of continuous technical and business operations professional development.

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