Technical Customer Support
Year Gurgaon, Haryana, India
Job Description
We are hiring on an urgent requirement for the profile of Technical Customer Support for a leading Architectural Hardware and Security Solutions company.Location- GurgaonRoles & Responsibilities-
- Taking responsibility for customer complaints and seeing them through to
- Conducting research, diagnosing, debugging, and identifying solutions to system
- Adhering to standard protocols for escalating unresolved concerns to the correct
- Ask customers specific questions to get to the root cause of the issue quickly.
- Provide prompt and accurate feedback to customers
- Refer to internal database or external resources to provide accurate tech solutions
- Must have the ability to work with a sense of urgency and be able to successfully
- 2-3 years of experience in Technical Customer care support
- Familiarity with remote desktop applications and help desk software
- Excellent problem-solving and communication skills
- Morning shift
+91 9163263797
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Job Detail
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Job IdJD2850379
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear