Job Description

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).

What you will learn and contribute to

Are you passionate about solving problems?

As part of our team, you will:
- Research content and analyze audience information
- Interview the subject matter experts (SMEs) to develop customer documentation
- Ensure quality in the product documentation, that is, deliver documents that meet Nokia documentation standards of
style and writing quality
- Write or revise descriptive and procedural documents for the intended users
- Work with cross-functional teams to identify risks, solve problems, determine content requirements, and maintain
progress
- Drive innovation and content quality with stakeholders

Your skills and experience

Experience:

• 8+ years of Technical Writing experience, preferably, in telecommunication industry
• Hands-on experience with developing customer documentation
• Knowledge of documentation tools (Jira, Vasont, Confluence, Oxygen, SVN/GIT etc.)
• Experience with cross-site collaboration for content development

Skills:

• Possess good understanding of the SDLC and DDLC, and Structured writing principles.
• Gather data from and work with PLM, R&D, and Test to ensure appropriate creation and timely delivery of technical publications to coincide with product release.
• Work independently or as part of cross-functional teams to develop information products associated with components or features of an assigned product.
• With limited guidance, develop information products for component or feature groupings for an assigned product that is a system or a complex grouping of units or features.
• Research, write and edit high-quality hardware/software customer documentation for Nokia products.
• Self-edit documentation with strong attention to detail, clarity, accuracy, completeness, usability, and style.
• Understand end-user needs and enhance content for better customer experience.
• Have an active and energetic attitude to cope with tight deadlines; be open to work independently, as well as in local and global (virtual) teams.

It would be nice if you also had:

• Experience using Linux / Python / CLI
• Interactive presentations (Adobe Captivate)
• Mastery in Photoshop/Corel Designer and/or Adobe Illustrator
• Experience in setting up documentation build environment and troubleshooting build and tool issues

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

- Be part of an innovative Customer Documentation team
- Learn supporting new technologies in a creative environment
- Often, destress with Fun@Work activities, such as team events, online games, photo events, and so on
- Celebrate festivals without losing the essence

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information