Job Description

JOB SUMMARY Mandatory: 1. Product knowledge of NICE 2. Knowledge of ACD, routing, workforce management, analytics, reporting, integration with enterprise system, IVR, Knowledge management 3. Need to do involve in Presales, solution d

JOB SUMMARY Mandatory: 1. Product knowledge of NICE 2. Knowledge of ACD, routing, workforce management, analytics, reporting, integration with enterprise system, IVR, Knowledge management 3. Need to do involve in Presales, solution design, vendor interaction to orchestrate new development and support projects on NICE platform A Technical Architect defines and owns the technical architecture of systems to deliver business objectives while ensuring quality standards. They are responsible for high-level requirement gathering, consulting, design, development, and review of the technical architecture as per business requirements. They enable the creation of designs and frameworks for models and validate their adherence with the overall arch itecture. They also help create performance benchmarks of the systemand establish best practices. JOB RESPONSIBILITIES # Ability to conceptualize the design and develop of technical systems as per requirements # Responsible for handling the technical tracks of architecture consulting and product selection # Responsible for steering requirements as an SME to identify and achieve business goals efficiently # Optimize performance of systems and create reference benchmarks as well as suggest best pr actices # Understand technology stack in depth in the project # Drive effort reduction through use of efficient architecture design and technical solutions SPECIALIZATION Digital solutions incorporate digital technologies and help businesses to rethi nk the way they can tackle problems in simple, efficient, innovative and scalable ways. Mindtree Digital business strategy services help companies transform business by leveraging digital technologies. They are guided through the maze of device pro liferation and shown how to leverage data for a more efficient workforce, faster time-to-market and richer customer experience. With the help of the digital strategy framework, organizations can make sense of digital disruption and outpace competition.. Job Requirements: Java, AI Application Design, Frameworks Job Type Full Time Location BANGALORE Mandatory Skills Java Years of Experience 10 to 18 Years