Job Description

Business Divisions

Group Functions

Your role

Are you passionate about technology? Do you know how to solve challenging problems in elegant ways? We're looking for someone like that who is:
- able to look beyond the status quo and identify areas of constant change/improvement
- able to analyze applications thoroughly & come up with his own ideas to automate some of the process to make our life easier

Function Category

Information Technology (IT)

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?

Your team

You'll be joining our WMA QA Global Test Environment Management Services (TEMS) who is responsible for management and support of all WMA QA Test Environment across various platforms. You will play an important role in performing the following tasks like -
- Incident & Problem Management
- Autosys Batch Monitoring
- Coordinating various Infrastructure Events like server patching, network upgrades etc. that impacts QA environment for application checkouts and coordinate QA sign off for Production deployments.
- Coordinating with various Infra teams for Server Certificate management
- Environment Monitoring (AppD, Configure alerts and policies for proactive monitoring, Database Health Monitoring )
- Daily & Weekly Status Reporting (Health Checks, Environment Downtime)

Your expertise

You have relevant 10+ years of experience in
- Incident Management : Troubleshoot, Investigate, triaging and coordinating incidents with stakeholders.
- Problem management : Work with Dev and other partners for determining RCA and implement preventive measures. Address and triage to resolve recurring issues with a permanent fix.
- Autosys Batch Monitoring : Providing daily batch support and generate status reports
- Environment patching management : Supporting infra patch upgrade. Coordinate Post patching checks and taking QA checkouts for signoff
- Middleware Certificate management : Support and coordinate between RLC and application team for renewal of certificate. Post certificate renewal take signoff from stakeholder.
- Environment Monitoring
- AppDynamics - To monitor Server and JVM health
- Configure alerts and policies for proactive monitoring
- Database Health Monitoring
- Daily and Weekly Incident and Environment Downtime reporting.

You are:
- Proficient knowledge on Unix complex commands and shell scripting.
- Working knowledge on Autosys tool, Informatica, CloudEra
- Middleware knowledge - Application Servers & Web Servers ( WebSphere, Tomcat ), MQ, KAFKA
- Web development and API knowledge
- Hands on experience on Azure Monitoring
- Good Knowledge on monitoring tools AppDynamics, Splunk, Grafana, Kibana
- Good Knowledge on ORACLE (SQL/PLSQL)
- Good networking knowledge HTTP, SSH, FTP
- Understanding of JAVA based application
- Excellent communication and email writing skills

About us

UBS is the world's largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

How we hire

This role requires an assessment on application. Learn more about how we hire: www.ubs.com/global/en/careers/experienced-professionals.html