Job Description

About this Job:

The Mid-level System Administrator will be a core member of the NielsenIQ Client Portal Platform team supporting the NielsenIQ Answers Portal application system. The team has responsibility to monitor, troubleshoot and ensure uptime for the application.

Rationale:

We are looking for System Admins who have a passion for learning, solving complex problems and delivering great quality. Technical leadership - help ensure our technologies, processes, patterns, and standards continue to evolve.

Responsibilities:

• Ensure service uptime and performance across our on-premise and cloud system
• Design and implement for automation, observability, and growth
• Configure new service infrastructure and upgrade existing services
• Help other departments leverage our shared services, including centralized logging, monitoring.
• Increased automation and self-service improve efficiency and advance methods to provision, build, deploy, and run applications (Blue/Green, Canary, Monitoring/Alerting, Infrastructure as code, etc.).
• Cloud Provisioning / Infrastructure setup (cloud configuration, load balance points, firewall rules, SSL certificates, security configuration, etc.)
• Platform support - Monitor and support production infrastructure, help debug issues in all environments.
• Work across teams to troubleshoot and resolve issues quickly
• Strong experience with on-prem architectures, middleware and Unix admin support.
• Ability to function effectively under pressure in an environment of rapid change and complex requirements.
• Must be organized, self-motivated and goal oriented with a demonstrated record of initiative, adaptability and decisiveness.
• Analytical problem solver with strong communication (oral and written) and stakeholder management skills
• Performs with a strong sense of professionalism and tact. Must be able to communicate effectively to IT and Business stakeholders
• Proven ability to seek out and solve problems; go beyond the obvious to gain insight into areas which have broader impact or dependency on the Client Portal systems
• Understand and can diagnose problems across the entire stack: network, server, operating system, and application
• Have scripting or java programming experience
• Have used configuration management tools to deploy and maintain services
• Enjoy working with a team to accomplish interesting technical challenges
• Engineer with a strong sense of curiosity about technology and a desire to learn and grow
• Should have hands-on experience operating as a Unix Admin and middleware support person for the last 5 years
• 5 years of Unix Admin experience desired

Qualifications

• Bachelor's degree in computer science or equivalent
• 5+ years' experience in enterprise web deployment and Unix Admin support
• Experience with these on-prem technical skills (highly desired):
• CentOS, Unix Administration
• Hands on Apache Setup, Installation and Configurations
• Ping Identity (or exposure to SSO technology)
• LDAP, CA SiteMinder, CA IDM, or like directory stack technology
• Oracle Weblogic Administration (Optional)
• OpenText Configuration, Upgrade and Administration (Optional)
• Monitoring health of overall system, individual clusters, individual servers and individual API calls
• Shell, Bash Scripting with a mindset to automate processes and improve efficiency
• Knowledge and use of Jenkins
• Experience with SQL, Oracle and strong querying skills
• Understanding of core networking concepts, load balancing
• Cloud-based infrastructure providers like Azure (preferred) or AWS
• Building, Documenting and Implementing remediation strategies to improve incident management and avoid future occurrences
• Ability to communicate technical design and solutions within team-focused atmosphere
• Previous experience working in an Agile/Scrum environment
• Able to provide support and participate in rotating on-call coverage for a 24x7 system
• Strong troubleshooting skills taking initiative to return systems to operational status and determine root cause analysis along with mitigations steps for all incidents.
• Strong Written and Oral Communication Skills
• Technical Skills: DataDog, LogicMonitor, Other internal Dashboard, Azure, Jenkins, Linux, Unix shell
• Exposure to RDBMS database systems
• Agile (Scrum/Kanban)

Additional Information

About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action. That's why you can find us at work in over 90 countries, covering more than 90% of the world's population. For more information, visit .

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.