Team Member Training Cec Ho & Support Training

Year Thane, Maharashtra, India

Apply Now

JD \xe2\x80\x93 CEC Trainer for Inbound Processes (Retail Liabilities / Credit Card)

Plans and facilitates new hire, refresher trainings and compliance based functional training to new and existing officers /employees.
Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training
Drive sales targets and implementation of sales strategies devised for process.
Conduct OJT and provide Coaching / Feedback and supervision during this period to the new hires.
Monitor calls on functional and behavioral parameters.

Candidate Profile

Minimum education - Graduate.
Should be a trainer with 5-7 Years in Training preferably in a bank\xe2\x80\x99s Customer Contact Center/ Call Center with relevant experience in Retail Liabilities / Credit card Product and Processes.
Must have excellent presentation and communication skills.
Having some training experience would be desirable

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.