Food and Beverage Associate Duties & Responsibilities
Greet customers as they arrive at the outlet , and provide them with assistance.
Ensure that customers are provided with assistance in choosing flavors according
to their tastes.
Oversee the ordering process, ensuring that the right order is delivered to the delivery
person.
Provide customers with suggestions on toppings that complement the frozen yogurt
that they have selected
Monitor food and beverage items inventory to ensure optimum levels, and communicate
low stock situations to the restaurant manager.
Handle stocking activities, by following set instructions, and ensure that food rotation
activities are properly carried out.
Create and maintain effective relationships with all staff, to ensure timely and accurate
delivery of orders.
Maintain the cleanliness of kitchen and dining areas, ensuring that standards are
lived up to.
Handle all back of house responsibilities with regards to maintenance of machines,
product mixing, toppings prep etc.
Respond appropriately to customers\xe2\x80\x99 inquiries, and attempt to assist them
throughout their experience.
Man the telephone exchange to respond to queries regarding services over the
telephone
Handles cash/credit card/transactions effectively and accurately
Performs other duties as assigned, like help opening & closing the Froyoland store, cleaning & arranging in the kitchen, yogurt or toppings counters, cleaning the toppings utensils, cutting fresh fruits, etc.
Must have a friendly, outgoing and enthusiastic personality
Must be able to follow all safety procedures
Must be able to follow directions and communicate effectively
Must be punctual and reliable
Must be able to multi-task and prioritize in a fast paced environment