Job Description

:
Responsibilities of the team * To anchor the set up of this full process

• Work with IT and other functions for development of the required features/ functionalities in various applications
• Responsible for driving the overall collection and reduce Outstanding days by "x days" and overdue amount by "x%"
• Improving the overall CEI %
• Data management
• MIS circulation
• Insights on collection and dealer behaviour to help take various decisions of credit limit, order release etc. at a zone/region/depot/town level
• Educate the field team on parameters to be checked for extending the credit limit, pay-term selection, CEI, Cheque bounce etc.
• Coordination with legal team/collection agency for handling the sticky cases.

Qualifications:

• Education: Graduate
• Skills: Strong leadership and communication skills. Proficiency in using collections software and tools.
• Knowledge: In-depth understanding of collection process.

Key Competencies:

• Background: Have handled collections role previously for any organisation.
• Analytical Thinking: Ability to analyse data and improve the process.
• Problem-Solving: Skilled in resolving collection issues.
• Attention to Detail: Meticulous in maintaining accurate records and documentation.
• Dealer Focus: Committed to providing customer service and handle queries while ensuring collection.

Skills Required