Job Description

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Job Role: Business Analyst

• Liasioning with business Teams, IT as well as external vendors on an on-going basis for extending support to existing & future projects and seek timely solutions.
• Being a part of testing & maintenance team of BSG function, understanding application functionality during development stage, building test cases & executing them thoroughly.

• Coordinate for all stages of project development including system design, development, testing, training, roll out and post-implementation support.

• Monitor timely execution of assigned projects post development to ensure quality deliverables & helping in user/system maintenance post LIVE stage.

• Monitor system/business application performance as per agreed deliverables, service & SLAs, TAT (as agreed with Vendor) and escalate issues to IT/Business and seek timely resolution.

• Stakeholder communication & alignment of project status/issues via review meetings and update tracker sheets.
• Identify changes / enhancements required to existing systems as per user requirements, evaluate impact, prepare BRDs and change specifications, obtain business user sign-offs, conduct UAT, obtain user sign-offs and implement changes in the live system.

• Identify the Gaps in project post GO LIVE & gather feedback from user groups for suggesting improvements as needed & conduct appropriate user training/contact programs with the help of senior team member to ensure that all users are trained to achieve high level of system usage.

• Risk Identification & mitigation

• Good project planning, execution and management skills. Process focused and comfortable with project documentation.

• Should have a good understanding of software development life cycle. Prior experience in Testing, System maintenance, business requirement gathering etc.

• Excellent communication and inter-personal skills are a must to deal with various cross-functional teams and external vendors

• Background knowledge of/prior experience with systems used by finance, accounting, consolidation, audit, taxation teams in BFSI sector preferred.
• Knowledge of banking center function processes like accounting, financial consolidations, audit processes etc preferred.
• CA qualified/part qualified preferred
• Experience of 2 to 3 years in relevant field required