Team Leader Bsg Ho & Support Bsg

Year    Mumbai, Maharashtra, India

Job Description


Job Role: Product Conceptualization, research around the product, documentation, and implementation, process and product note creation are also part of the responsibilities. The role involves working closely with the product team, Process team and Technology team. Analysis of the business process with in-depth gap analysis for the same and ensure on time delivery of projects Produce detailed requirements documentation translating business requirements into software requirements Make recommendations for process and business flows optimization. Project management, scheduling, cost and resource budgeting and vendor negotiation. Co-ordinate with the development team / vendor for effective mapping of the business requirement and functionalities Getting sign offs pertaining to legalities, risks, crediting, accounting and taxes from the concerned functional departments within the bank. Ensuring compliance to SLA\'s, and to the key Business processes, with proper documentation. Keeping a watch on the products being launched by the competitors to do a comparative analysis and bring about further innovations to make the products more rich vis--vis the competition. Strategizing for enhancement in product features basis the Change Requests or a general study of the need for new features due to change in market dynamics. Supervising UAT, post deployment review, reviewing preparation of Training Kits, Process notes Job REquirements:\' Technology enthusiast and highly motivated individual with understanding of any of digital platforms specifically for consumer assets. Well conversant with RBI guidelines on customer service, BCSBI guidelines, customer grievance handling, NPS and customer surveys. Knowledge of Omni channel platform, Chabot, AI, ML, micro services and connected banking Good knowledge on Asset banking products and regulations pertaining to same Good Understanding of latest Web and Mobile technologies Good knowledge on execution of projects related partner eco system, fintech & Aggregators integrations Well versed with UAT tools and techniques Good project management skill, understanding of project methodologies like AGILE Should have good analytical skills, an eye for detail and positive attitude in terms of finding best solution to problems, issues or requirements Excellent written and oral communication skills Highest ethical standards - able to maintain discretion and confidentiality Collaborative, positive team player with the ability to navigate different teams Strong work ethic, reliability, and service mentality

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Job Detail

  • Job Id
    JD3032251
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year