Job Description

Job Title:

US International Team Lead

Work Days:

5 Days/Week

Share your CV at

8080980786

(Simple & Clear Points)

Key Responsibilities:

Lead and support the US international operations team. Maintain

excellent communication

with clients and internal teams. Monitor and control

shrinkage

and ensure process accuracy. Handle

client coordination

and build strong working relationships. Support

call collaboration

and guide team members during escalations. Manage stakeholders effectively and provide timely updates. Prepare and analyze reports using

Excel

(VLOOKUP, Pivot Tables, basic dashboards). Ensure process compliance and maintain quality standards. Identify operational issues and provide quick solutions. Assist in training new team members and improving workflow efficiency.

Requirements:

Strong verbal and written communication skills. Good knowledge of MS Excel and reporting tools. Ability to lead teams and manage performance. Problem-solving mindset and attention to detail. Willingness to work in a fast-paced environment
Job Types: Full-time, Permanent

Pay: ?600,000.00 - ?800,000.00 per month

Benefits:

Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Work Location: In person