Job Description

Job Responsibilities

Lead People Resources
Manages/leads front-line employees which would include para-legal team members as well
Implement the Performance Management and Progressive Discipline Process
Creates a positive and satisfying work environment using recognition, empowerment, listening, valuing diversity, and acting as a role model for others
Administer Human Resources guidelines and policy and resolves employee\'s issues and concerns regarding these policies
Recommend training and education programs to enhance associate\'s knowledge and development
Provides information to employees and management participates in and leads meetings, and creates complex reports, proposals, and business cases.
Facilitate and /or attend meetings with stakeholder, customers, and vendors to address and/or resolve work issues.
Assist employees in interpreting internal and external departmental information.
Perform compliance or other quality spot-checks.
Communicates the status of projects to leadership team and key stakeholders external to the department.
Prepare analysis of budgetary, expense, and quality control.

Job Qualifications
Knowledge of US Legal Processes like Lifecycle of the Lawsuit, Law terminology would be mandate
Excellent comprehension skills
Excellent command over language considering that the role demands communication with the adjusters/Supervisor
Bachelor\'s degree in related field preferred or equivalent experience
Led and closed efficiency based RCPS\'s along with the benefits
Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy
Conflict management and problem resolution skills in managing internal and external customer relationships
Problem-solving skills to continuously improve business outcomes
Assist leadership in achieving business unit objectives
Knowledge of training facilitation and coaching skills
Skill in motivation, organization, training, coaching and facilitation of teamwork

Allstate