Job Description

DESCRIPTION

Job summary
Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include Amazon.com, A9.com, IMDb, Kindle, Amazon Web Services, Alexa.com, Audible.com, A2Z Development, Alexa Internet and Endless.com.
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon has great opportunities to pursue a career as a leader in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams.

Require Team Lead for Jalandhar AMZL Location.

BASIC QUALIFICATIONS

-A completed Bachelor's Degree from an university.

-Ability to Deep Dive and develop innovative ideas for process challenges.

-Driving performance metrics.

-Strong verbal and written communication skills are a must.

-Strong Bias for great customer service: Be able to effectively think from
customers' perspectives and bring these perspectives into process and product improvements. Be the champion for developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects for all stakeholders

-Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

PREFERRED QUALIFICATIONS

A self-motivated person with the ability to motivate the Supervisor & associates.

3-5 yrs of experience in managing a process and people as a lead.

Good people management skills.

Good analytical and problem solving skills.

Proficiency in MS Excel and Amazon system or similar systems.