Job Description

Job Role : Team Lead - Digital Learning & Data Custodian - NBFC

Location : Mumbai

Job purpose :

- This position will be responsible for program management and anchoring training interventions for the business/support functions, driving digital learning culture in the company and custodian of L&D Data.

Roles and Responsibilities :

- Below are the list of roles and responsibilities (but not limited to) :

1) Learning Partner :

- Support in Conducting annual and on-going training needs assessment.

- Proposes learning solutions with defined output metrics and mode of delivery (Blended/ Online/Classroom)

- Interact with internal SMEs and external trainers to design the curriculum; course and assessments

- Manage the learning journeys and learner experience; governs the completion of all mandatory courses

- Administer programs in the Learning Management System and evangelize digital learning through all learning solutions offered.

- Work closely with all internal teams for the smooth execution of training programs

2) L&D Data Management, Planning & Reporting :

- Vendor Management (empanelment, identification, evaluation, purchase order-invoice-payment governance)

- Ensure training records; budgets are updated for audits and metrics reported monthly

- Explore automation, data-driven and digital approaches to augment learning operations

- Support in driving central strategic projects and internal reviews

3) Qualification/Skills :

- Post-Graduate with Experience in learning and development

- Working knowledge on any Learning Management System and eLearning Development Platforms like Articulate, Captivate, etc.

- Experience in conducting Training Needs Analysis and carrying out all activities in the Training Cycle : Identify, Design, Deliver, Evaluate

- Hands-on in Content Curation, exposure to digital learning ecosystems

- Excellent Classroom Management and Facilitation Skills delivering programs

- Ability to manage vendor relationship including vendor cost and KPI management

- Communicate effectively at all levels (both internally and externally

- Analyse large volume of data points, identifying issues and recommend solutions

- Superior judgment, diplomacy, and tact, with a willingness to speak up amid adversity

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