At Instawork, we\xe2\x80\x99re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we\xe2\x80\x99re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! As a Team Lead in a Product Data Ops team, you will be responsible for overseeing and coordinating the activities of a team dedicated to managing and optimizing data and share product insights wherever needed. Your primary focus will be on ensuring the accuracy, completeness, and timeliness of data across various platforms and systems. You will work closely with cross-functional teams, including product management, engineering, marketing, legal, billing ops, and sales, to ensure that data meets the needs of the organization and its customers. What You\xe2\x80\x99ll do?

• Leadership: Provide guidance, direction, and mentorship to a team of product data analysts and coordinators. Set clear goals, establish priorities, and ensure the team\'s performance aligns with organizational objectives.
• Data Quality Assurance: Implement and maintain processes for validating and verifying product data accuracy, consistency, and integrity. Develop and enforce data quality standards and best practices to improve overall data quality.
• Data Management: Oversee the collection, organization, and maintenance of data in databases and other systems. Ensure data is structured in a way that supports efficient retrieval, analysis, and reporting.
• Process Optimization: Identify opportunities to streamline and automate data management processes to improve efficiency and productivity. Collaborate with cross-functional teams to implement tools and technologies that enhance data operations.
• Cross-Functional Collaboration: Partner with product management, engineering, marketing, legal, billing ops, and sales teams to understand data requirements and priorities. Collaborate on initiatives to enhance data for internal and external stakeholders.
• Performance Monitoring: Track key performance indicators (KPIs) related to data quality, timeliness, and operational efficiency. Analyze trends, identify areas for improvement, and implement corrective actions as needed.
• Training and Development: Develop training programs and resources to educate team members on data management best practices, tools, and technologies. Foster a culture of continuous learning and skill development within the team.
• Stakeholder Communication: Communicate regularly with stakeholders to provide updates on data operations, address concerns, and solicit feedback. Act as a liaison between the product data operations team and other departments within the organization.

What We\'re Looking For

• Bachelor\'s degree in business administration, information technology, computer science, or a related field.
• Minimum of 2-3 years of experience in data management, operations, or related roles.
• Proven leadership experience, including managing and developing teams.
• Strong understanding of data management principles, methodologies, and best practices.
• Proficiency in data analysis tools and technologies, such as SQL, Excel, and data visualization tools.
• Excellent communication, collaboration, and stakeholder management skills.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Experience in hiring, team building, and fostering a positive team culture.
• Experience working in the startup culture is a plus.

Office Location and Shift Timings:

• This position is based in Bangalore, India. The candidate must be willing to work from the office located in Bangalore.
• The candidate must be willing to work regular Indian shift timings and demonstrate flexibility to accommodate PST hours based on business needs.

Perks Free snacks \xe2\x80\xa2 Health Insurance \xe2\x80\xa2 Personal Insurance \xe2\x80\xa2 Flexible Hours \xe2\x80\xa2 Maternity/Paternity Leave \xe2\x80\xa2 Broadband Reimbursement Instawork Values Bias for Action - We are a growing team and an evolving product. We want a team of do\xe2\x80\x99ers to drive the company forward, even if it means making decisions with incomplete information or being wrong.
Act Like an Owner - Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title.
Always Be Learning - We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team\xe2\x80\x99s learnings can compound and we can all improve, together.
Empathy, Trust, Candor - Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust.

About Instawork Founded in 2016, Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall Street Journal, The Washington Post, Associated Press, and more. In 2022, Instawork was ranked among the country\xe2\x80\x99s top 10% of fastest-growing companies by Inc. 5000 and was included in the Forbes Next Billion Dollar Startup list. Instawork was also named the 2022 ACE Award recipient for \xe2\x80\x9cBest Innovation\xe2\x80\x9d and one of the \xe2\x80\x9cBest Business Apps\xe2\x80\x9d by Business Insider. Instawork helps businesses in the food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 25 markets across the U.S. and Canada. For more information visit www.instawork.com We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply.