Handle incoming calls or chats to address customer queries
Identify customer needs and determine solutions
Offer accurate information about products and services
Respond to customer complaints and develop solutions
Record details of customer interactions, transactions, inquiries, and other information
Update customer information including contact information and purchasing preferences
Job Types: Full-time, Permanent, Fresher
Pay: ?18,086.06 - ?32,453.55 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Morning shift
Supplemental Pay:
Joining bonus
Performance bonus
Yearly bonus
Work Location: In person
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