Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the…
Greeting and directing visitors, answering questions, and responding to complaints and requests. Making arrangements for meetings and travel. Performing basic office tasks, such as data entry, answering phones, taking messages, sorting mail, maintaining and updating filing, operating office machines, and…
Inspecting, analyzing, and troubleshooting systems and equipment. Reading repair manuals and liaising with other professionals. Running tests and interpreting results to make effective recommendations. Writing up reports, safety regulations, and preventative maintenance plans. Sourcing replacement parts. Negotiating with suppliers and…
Receiving and checking deliveries to ensure that the correct amount and type of stock is delivered. Signing delivery notes upon receipt of shipments. Heeding notes about appropriate procedures for handling stock, particularly when fragile. Unpacking items and arranging these on…