Providing TECHNICAL / TALLY support to end-users via remote support.
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
Gather customers information and determine the issue by evaluating and analyzing the symptoms.
Diagnose and resolve technical software issues
Offer alternative solutions where appropriate
Follow up and make scheduled call backs to customers where necessary
Your role will be to complete new software installations, give demo and training to the particular associates.
You will also support the existing customers with any general troubleshooting.
call HR 8749939000
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Internet reimbursement
Paid sick time
Work Location: In person
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