Responsible for overall supervision, planning, controlling and coordination of all activities of the assignd outlet.
Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, and guest service.
Monitor and supervise service flow in the assigned outlet.
Any matter which may effect the interests of hotel should be brought to the attention of the Management.
Key Responsibilities: Food & Beverage Planning
Assist the Restaurant Manager to plan & execute the operations of the assigned area.
Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.
People Management
Ensure that the team has been trained for all safety provisions.
Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork.
Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
Financial Management
Ensure that profit margins are maintained; agreed costs are not exceeded through effective control systems and menu costing.
Operational Management
Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization\xe2\x80\x99s policy.
Ensure that the team adheres to the company\'s uniform and hygiene standards.
Ensure that quality is maintained in all aspects of the work and as per the standards.
Ensure to continuously delight the customers by offering trend setting and innovative products and services.
Handle additional responsibilities as and when delegated by Management.
Other Terms & Conditions
During the course of your employment with the Hotel you may be required to stay back or work extended hours as and when the need arises during hotel operations against the responsibility assigned to you.
You might be required to do night shifts or be flexible to work in any shift as per the requirement of the department or the hotel.
Qualifications PERSONAL ATTRIBUTES
Excellent reading, writing and oral proficiency in English
Experienced in all aspects of restaurant and banqueting services
Strong leadership, interpersonal and training skills; sound human resources management capabilities to motivate employees to work as a team
Strong multi-tasking skills, attention to detail, self-discipline, initiative
QUALIFICATIONS
College education, hotel or business administration degree preferred
EXPERIENCE
Minimum 1 years in similar role in the hotel industry
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