Job Description

Talent Acquisition Lead- This role owns end-to-end TA for field collection executives across urban and rural geographies, predominantly via regional agency partners and direct local sourcing. The incumbent will build and operationalize a high-velocity, PAN-India hiring engine with stringent quality, compliance, and speed-of-execution.
Roles & Responsibilities -Workforce Planning & Targets

• Translate business ramp-up plans into city/region-wise hiring targets (monthly/weekly).
• Maintain a rolling HC plan, funnel, and productivity ramp dashboards.

Sourcing Strategy (Offline-first)

• Stand up multi-channel sourcing where job portals are ineffective:

• Regional collection agencies, local vendors, feet-on-street sourcing, mobilizers, WhatsApp communities, and references.
• Micro-market mapping from Banks & NBFCs to attract experienced talent.
• Drive walk-ins, local job fairs, RWA/community outreach, and field activation in Tier 2/3/4 locations.

Vendor/Agency Management

• Identify, evaluate, and onboard regional agencies; set SLAs/TATs, commercials, documentation, and background verification norms.
• Run vendor governance-weekly performance reviews, scorecards, and corrective action plans.
• Expand and diversify panel to de-risk single-source dependency.

Assessment & Selection

• Standardize screening & assessment for collections roles (behavioral, field-readiness, stability, local knowledge, vehicle availability).
• Design day-zero hiring drives, walk-in playbooks, and same-day offer practices to maximize offer-to-join.

Onboarding & Compliance

• Ensure end-to-end documentation (KYC, education, experience, BGV) and statutory compliance (PF/ESIC where applicable) with speed-to-join focus.
• Partner with HR Ops to deliver zero-defect onboarding and day-1 readiness (ID cards, device/APP access, mandates).

Exciting Growth Opportunity in a Financial Services firmGet a chance to thrive on scale, responsibility, and meaningful outcomes
Who You Are (Must-Haves)

• 5-7 years of TA experience with volume hiring for field force/collections/sales across PAN-India, including Tier 2/3/4.
• Proven success in agency-led hiring and offline sourcing where portal data is thin.
• Strong micro-market understanding, especially for collections profiles (12th pass and graduates).
• Excellent vendor onboarding, SLA governance, and compliance rigor.
• Proficiency in Excel/Google Sheets, ATS, and dashboarding.

An AI?powered debt resolution and collections platform focused on modernising how lenders recover dues in India.

• A competitive salary
• Comprehensive holiday leave and benefits.
• Opportunities to work in a collaborative environment
• Exposure to the financial services industry and a chance to contribute to a growing organisation.

If you are passionate about talent acquisition and want to grow your career in the financial services sector, apply now!

Skills Required