Job Description

Job Family: Technical Customer Support

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey!

General role description:

Works under general supervision with few direct instructions.

Work on a wide range of technologies including IBM MQ, Amazon Web Services (ASW) and Google Cloud Platform (GCP)

Operate, deploy monitor and troubleshoot IBM MQ.

Operate, deploy monitor and troubleshoot IR360.

Capacity Planning and Monitoring of middleware servers/queues/resources/etc

Admin, configure and operate the tools used to monitor systems performance

Plan software installation/updates, operating systems patching and software packages deployment, in accordance with the policies and procedures established by Sabre IT Governance.

Develop and maintain a complete documentation of applications/systems configuration and internal procedures.

Handle medium projects with minimum supervision

Frequent interaction with other Sabre teams like Software Architects, Systems Engineers, Applications developers and Customers Care.

Participate in the rotational On Call phone support.

Must Have Skills:

3-5 years experience in IBM MQ experience

Advanced oral and written communication level in English

Proactivity, responsibility, collaboration and teamwork.

Multi-tasking work capabilities

Experience in the installation, configuration and maintenance of software applications.

knowledge of networks, load balancing, DNS and Firewalls.

Good planning and organizational skills, capable of supporting planned timelines activities.

Ability to research and learn new technologies with minimum supervision

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process. Join our life community at Sabre by following us on Twitter, Facebook and LinkedIn.

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