Job Description

• Play a key role in Thermo Fisher's digital transformation. Drive company's IT Operational Support environment and initiative and working with global platform and Infrastructure & development teams.

• Reliability Engineering
• Platform Engineering
• Backup & Storage Engineering
• Tools and automation
• Cloud computing
• Networking

• Apply OS patches and upgrades on a periodic basis, and upgrade administrative tools and utilities. . Configure/add new services as vital.
• Upgrade and configure system software that supports infrastructure applications.
• Handle environments in AWS with a focus on ec2, and Systems Manager
• Fundamental knowledge in writing shell scripts, debugging errors, and modifying scripts when vital
• Prefer good experience on VMware, ILO and physical servers.
• Need to be proficient with DNS, FTP and NFS also with remote access and security.
• Should be well aware of all patching issues related to Redhat.
• Experience in migrating servers and upgrading servers.
• Previous experience on Redhat Satellite server will be required.

• Drive root cause analyses, and mentor others on doing them, in collaboration with software development teams
• Analyze and adjust designs to assist in predicting and improving system stability.
• Provide L3 operational support for Linux/Unix infrastructure resides on physical, virtual and cloud environment
• Leading and supervising the service management work queue to address customer requests within the established service level agreements
• Participating in the on-call rotation with other members of the team to ensure support coverage for the global Linux/Unix infrastructure
• Find opportunities to improve the infrastructure by implementing the standards that have been established by the Global Systems Reliability team
• Ensure the highest possible level of server uptime and availability by proactively identifying and fixing infrastructure related problems
• Participate in infrastructure upgrades, enhancements and maintenance activities
• Bring automation to improve efficiency
• Works closely with our external partners and industry leaders to ensure we have a keen understanding of where industry trends and technologies are going and factor those into our strategies and roadmaps
• Previous experience with Service Now and proficiency in creating workflows
• Ensure the solutions the Reliability Engineering team designs and delivers are meeting defined business requirements and will stand the test of time from an operational excellence perspective
• Work closely with IT Security to ensure the solutions we're designing and delivering meet data security and compliance requirements
• Be available for scheduling for 24/7 oncall rotation to respond to and resolve issues

Job Category

Information Technology

Thermo Fisher Scientific

is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.