Job Description

400! This is the number of associates in Global Analytical R&D, across 4 countries, working tirelessly on innovative and patient centric medicines
The System Support and Integration Manager (SSIM) is responsible to configure IT applications and design processes in the applications to support business processes for Analytics within TRD. The SSIM plays a key role in the implementation and integration of strategic projects ensuring full integration with all other functions in TRD where necessary. The SSIM analyses Business needs and configures systems to address unmet needs. The SSIM is responsible to ensure that the processes and configuration are working in an integrated GxP environment and are in line with the TRD system and data strategy.

The SSIM is accountable to determine business needs for improvement process initiatives, assesses new technologies, designs digital approaches and methodology, analyzes organizational data to recommend solution to new and complex problems, adopts data driven approach in decision-making and building new business models.
The SSIM has operational end to end responsibility for assigned systems and leads and manages all project, local and global activities and participates in cross-functional teams.

YOUR KEY RESPONSIBILITIES:
Your responsibilities include, but are not limited to:

• Conduct gap assessment and define system design and configuration
• Create and manage system configuration static master data in key applications
• Becomes experts in the system configuration of key applications
• Own and drive change to key applications in close collaboration with LU and IT
• Understand the supported Business Processes and Interfaces of key applications.
• Identify, align & facilitate harmonization opportunities of global processes in TRD
• Drive Standardization and Normalization of Global/Organization/Site Static Master Data
• Liaises with System and Process Owners and actively contributes and participates in the System Governance and Change Advisory Board.
• Facilitates the collaboration between Dev IT and Line Functions and external partners for system/application improvement and enhancement projects
• Align changes and ensure adherence to standards
• Assess risk, conduct RCA and perform impact assessments for changes and problems
• Contribute to the LCM of key applications
• Improve End-user satisfaction.
• Establish and own URS and be responsible for informal and formal testing and validation UAT / OQ / PQ
• Training, Education, Support. Guide, train and educate users and Super Users in use and best practices in key applications
• Identify, align & facilitate global harmonization opportunities across TRD. Collaborate with Business Process Experts and understand, challenge, and incorporate Business Processes into key applications.
• Own and drive change to key applications in close collaboration with LU as Project Development Leads (Workstream Leads)
• Actively contribute to team goals
• Ensure compliance of processes with regulations as well as Novartis internal procedures and GxP requirements.
• Give guidance to team members. Provide coaching and technical training as subject matter expert or recognized technical expert. Act as mentor for junior and senior associates
• Support and foster spirit of an inspired, curious and agile learning organization, including best practice sharing across digitalization projects.
• Acts as role model for Novartis values and behaviors.

Minimum requirements

WHAT YOU\'LL BRING TO THE ROLE:

• Education: Technician or Bachelors/Masters in Life Science or Information technology (e.g., analytical / organic chemistry / pharmacy / pharmaceutical
• Knowledge in quality principles driving drug development such as GMP; understanding of general regulatory and quality expectations.
• 5+ years professional experience in relevant area.
• Good scientific background, communication skills including presentation and scientific/technical writing.
• Experience in upgrading existing IT tools into the mobile IT world (smart phones, tablets).
• Experienced in GMP environment, with familiarity of IT systems (e.g. eLN, GLIMS, SAP), and interfaces between different data tools.
• Comprehensive knowledge about project management, excellent organization and planning skills.
• Proven track record in successfully leading and working with interdisciplinary teams.
• Strong innovation mindset and problem solving skills
• Strong communication and presentation skills. Advanced coaching skills
• Ability to work in interdisciplinary global teams.

Why Novartis?

766 million lives were touched by Novartis medicines in 2021, and while we\'re proud of this, we know there is so much more we could do to help improve and extend people\'s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what\'s possible, when we collaborate with courage to aggressively and ambitiously tackle the world\'s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Functional Area

Data Science

Division

Global Drug Development

Business Unit

TECHNICAL R & D GDD

Employment Type

Regular

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Shift Work

No

Early Talent

No

Novartis