Job Description

Department – Cloud APAC, GITO Location – Bangalore, India
Does your motivation come from challenges and working in a dynamic environment? Do you thrive in a working environment where close collaboration with key stakeholders and strategic alignment is essential? Do you have a can-do attitude with continuous improvement as one of your career objectives? Then we might have the right position for you. Apply now and join a growing team, working in an international environment.

The Position As a System Manager you are entrusted for managing Azure DevOps Platform where you will also be additionally responsible for managing the qualification activities, including all the system documentation creation, review/approval for the validation deliverables like user requirements, system specifications, Validation Plan, Qualification Plans, Standard Operating Procedures (SOPs), Functional Risk assessment, IQ/OQ/PQ protocols, Traceability matrix, Design Specs, and validation summary reports. You will be entrusted with the following responsibilities:

• Microsoft Azure DevOps cloud platform for executing projects in Agile Methodology and storing/managing source code to streamline development process in Novo Nordisk (NN).
• Prepare, provide and develop the services agreed in the SLA and manage the expectation of Line Of Business (LoB)/Super users, Customers and users concerning the use of the services and systems.
• Responsible for ensuring that existing services meet their service targets.
• Operational vendor coordination and negotiation. Communicate with external vendors to ensure timely resolution of incidents and problems.
• Provide a single point of contact, liaison and escalation for all system and service-related matters
• Responsibility of maintaining the compliance of the system, reviewing & approving system related documents

Qualifications

• You hold a bachelor’s or master’s degree with overall 7-8 years of system management experience and within GxP regulated industry.
• Documented experience from work utilizing data bases, preferably as a system manager in the pharmaceutical industry.
• Thorough understanding of ITIL and Novo Nordisk processes and organisation.
• Strong Compliance understanding and documented GXP experience from several systems (6-8 years’ experience).
• System management knowledge necessary, if not past as System Manager, then detailed knowledge and experience with (6-8 years’ experience) in Change management, Configuration management, Release management and Incident and Problem management.
• Thorough understanding of ITIL and Novo Nordisk A/S processes and organization along with knowledge of database technology and other relevant IT technologies or IT experience covering specification, design, development or implementation of IT solutions.

About the department

The position is based in the Azure DevOps Product area in Cloud and Corporate Infrastructure (C&CI), a department part of Global IT Operations (GITO) - an area with 400+ employees distributed across more than 25 countries, managing our Infrastructure, Operations, Global Service Desk, and Digital Workplace Services. The Cloud and Corporate Infrastructure department is an area consisting of 100+ people in 12 teams with highly skilled and dedicated employees worldwide. We have a strong focus on teamwork and collaboration, and we work in a truly global setup with colleagues located all over the world. In C&CI we are globally responsible for all Novo Nordisk Cloud (Private and Public), and Corporate Infrastructure (Network and Connectivity).
Working at Novo Nordisk We are a proud life-science company, and life is our reason to exist. We’re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things – from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energise us to perform our best at work. Ultimately, life is why we’re all here - to ensure that people can lead a life independent of chronic disease.
Contact To submit your application, please upload your CV online (click on Apply and follow the instructions). Apply Now!
Deadline 15th September 2022
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.