: Qualification - B.E or B.Tech with CCNA and other IT certifications. Exp - 1 to 4 years in IT support Location - Hyderabad Hands on Experience in to Active directory. Knowledge on DHCP, DNS, LAN, WAN. Configuring and troubleshooting desktops and Laptops Prioritizing service tickets and providing support service to clients Giving support related to network issues to the users. Configuring and resolving outlook 2007,2016 issues or webmail issues Installation printer, scanner drivers for the required users Installing and manage Antivirus (Symantec, MacAfee) in each end-users system. Configuration of Wi-Fi and solve the problems related to Wi-Fi Handling virus incidents in end users systems and resolving with necessary cleanup activity
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