Support Executive
Job Description
Selected intern's day-to-day responsibilities include:
1. Respond to support requests over email and chat, providing timely query resolution.
2. Track customer experience across different channels and touchpoints.
4. Maintain an internal database of the support requests and track their completion journey.
5. Prepare weekly, monthly and quarterly reports on the queries received and what can be done for better implementation.Who can apply: 1. Are available for a duration of 3 months.
2. Have relevant skills and interests.
3. Ready to work in Hybrid mode [2-3 days in-office].
4. Location - Gurgaon.Other requirements:
1. Should have knowledge about the Web3 community in general.
2. Have a deep understanding of the product and the Web3 industry to provide optimal resolutions to the customer.Stipend: INR 15000 per monthPerks:
- Certificate.
- 5 days a week.
- Job offer.
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Job Detail
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Job IdJD2884125
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear