Job Description

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in? Come, and be where it begins.

About this opportunity

Resource will be aligned for Customer Support activity to handle customer service tickets based on Ericsson NMS Platform and Application and will ensure the accurate and proper delivery of services as specified in the contracts and frame agreement.

What you will do

• Will work on Ericsson products in ENM (NMS) Customer Support
• Work on Telco network infrastructure & OSS/BSS systems
• System Administrator in Linux, Openstack, VMWare, Ne04J, And in Applications – FCAPS (fault, configuration, accounting, performance, and security) is a network management framework.

You will bring

• Hands-on System Administrator knowledge on Linux OS (Sophisticated). RHCE, RHCSA certificate desirable.
• Educational Qualification: B.E/B.Tech/MCA
• Minimum experience should be 3 years
• Knowledge of IT network infrastructure and Solid Customer Support experience
• Solid grasp in software installation, deployment, and configuration experience. Good troubleshooting and problem resolution experience
• Solid grasp in Ne04J, SybaseIQ database
• Understanding on Networking (IP V4, IP V6, VLAN, Routing, Bridge, Bond, Teaming etc).
• Knowledge on Virtualization (Hypervisor, VM creation, Resource distribution). Desirable VMware VCP certificate.
• Cloud Fundamentals - Knowledge of the cloud infrastructure management domain
• Knowledge on Openstack.
• Experience in Customer Support of FCAPS will be an advantage.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What Happens once you apply? Click Here( https://www.ericsson.com/en/careers/job-opportunities/hiring-process) to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to interviewsupport@ericsson.com