Job Description

Welcome to Rimini Street! Rimini Street, Inc., is a fast-growing global leader delivering unified software support and services. We empower licensees of Oracle, SAP, IBM, Microsoft, Salesforce , and other cloud and locally hosted enterprise software to extract more value from their investments, advance innovation, create competitive advantage, and fuel growth. With nearly 5000 clients served to date, we are the largest independent, full-stack ERP support and services company. Organizations who rely on our 24/7/365 support services range from progressive financial and manufacturing companies to mission-critical government agencies. Our support quality and level of expertise consistently earn us best-in-class customer satisfaction ratings. Our people have earned Rimini Street multiple industry awards for exceptional work quality and customer service. We are proud to be recognized around the world as a Great Place to Work and for community service efforts via the Rimini Street Foundation. With more than 1,800 team members in 23 countries, we\'re a global community guided by our purpose to provide equal access to technology. Fueled by our core values: company, clients, colleagues, and community, we\'re committed to creating a culture that nurtures and rewards a growth mindset in an environment where our people are encouraged to dream big and boldly shape the industry. Rimini Street, Inc., is a fast-growing global leader delivering unified software support and services. We empower licensees of Oracle, SAP, IBM, Microsoft, Salesforce , and other cloud and locally hosted enterprise software to extract more value from their investments, advance innovation, create competitive advantage, and fuel growth. Rimini Street\'s mission is to provide extraordinary technology solutions powered by extraordinary people, which together help our clients achieve their strategic, operational, and financial goals. We believe in the power of extraordinary people and technology to overcome the challenges of a constantly changing world. We are pioneers, technologists, and advisors who help clients break free from dated models to achieve bold business objectives. We help clients navigate today\'s technology and tomorrow\'s expectations. With nearly 5000 clients served to date, we are the largest independent, enterprise software support and services company. Organizations across a wide range of industries and government entities rely on Rimini Street for 24/7/365 expert-delivered support and services for their mission-critical systems. Our service quality and level of expertise consistently earn us best-in-class customer satisfaction ratings. Our people have earned Rimini Street multiple industry awards for exceptional work quality and customer service. We are proud to be recognized around the world as a Great Place to Work and for community service efforts via the Rimini Street Foundation. With more than 1,800 team members in 23 countries, we\'re a global community guided by our purpose to provide equal opportunity for all. Fueled by our core values for our company, clients, colleagues, and communities, we\'re committed to creating a culture that nurtures and rewards a growth mindset in an environment where our people are encouraged to dream big and boldly shape the industry. We are actively seeking a Support Engineer, Sybase DBA in India, Hyderabad . Position Summary The role of the Support Engineer, Sybase DBA is to provide exceptional remote-based support for mission-critical systems as part of our Global Managed Services support team. The position has the responsibility for researching, troubleshooting issues, support of architectural & performance related improvements, and fault corrections, across varied environments from on-premise to cloud. This role of Sybase ASE Admin requires the expertise and skills to debug, correctly diagnose, and resolve serious issues for complex, integrated platforms in a timely manner. Many of these environments will be configured for high availability, or high volume mission critical applications. Essential Duties & Responsibilities Administration, Installations, Migrations, Patching, Backup and Recovery to provide 24x7 Production Support. Database Monitoring, Performance Tuning, Query Optimization, Backup/Recovery, Security Management. Good Knowledge on AlwaysOn, Replication, Log Shipping related issues. Sybase Server Migration/ Upgrade Should have working experience Sybase Server security, Sybase Server Policy management and Resource governing Demonstrable experience of working effectively with Clients, Internal teams to resolve issues. Good knowledge in Shell scripting & Database Performance Tuning Should have working experience with at least 2 HA solutions and 2 DR solutions Should have good understanding about Linux/Windows Environment. Good to have experience on Cloud technologies like AWS, Azure, and Google etc. Strong database troubleshooting and problem solving skills are required. Be able to support High Profile accounts as a single point of client contact and advisor as may be required Be a pro-active contributor to a 24x7x365 running support organization, and where required work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours Collaborate with team members in a virtual team environment to extend field experience to different client situations Be a single point for timely and effective progress of all related cases / additional requests of key assigned clients Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience Be able to work effectively under remote supervision Basic Qualifications 6+ years of experience in Sybase database administration. Bachelor\'s degree in Computer Science. Additional Qualifications Sybase Server certifications\' Sybase Cloud based solutions and experience. Experience operating and scaling a service in AWS/Azure/Open stack i.e. S3, EBS, EC2, ELB, RDS, EMR. Company Description: Why Rimini Street We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals This is the place for you. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: Company We dream big and innovate boldly. Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we\'ve made positive impacts on six continents for over 350 charities. Accelerating Company Growth Founded in 2005 Nasdaq-listed under ticker symbol RMNI since October 2017 Over 4,900 signed clients, including 180 Fortune 500 and Global 100 companies Over 1,800 team members in 23 countries U.S. and international recognition for industry leadership and philanthropic efforts. See our awards and recognitions here: https://www.riministreet.com/company/awards/ Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees. Why Rimini Street We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals This is the place for you. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: Company We dream big and innovate boldly. Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we\'ve made positive impacts in six continents for over 425 charities. Accelerating Company Growth Nasdaq-listed under ticker symbol RMNI since October 2017 Over 4,900 signed clients, including over 180 of the Fortune 500 and Global 100 companies Over 1,800 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

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