Job Description

Role Title: Supplier Risk Management Monitoring Analyst (L08)
Company Overview:
Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
We have recently been ranked #2 among India's Best Companies to Work for by Great Place to Work. We were among the Top 50 India's Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.
Organizational Overview:
This role sits within the Synchrony India Finance team under Source to Pay, responsible for the full lifecycle of supplier activity, including supplier risk management. The Senior UAT Lead partners closely with System Administrators, Project Managers and Business Users to ensure high-quality delivery of Supplier Management initiatives on the Coupa Risk Assess platform.
Role Summary/Purpose:
The Supplier Monitoring Tools Analyst (the "Analyst") is responsible for assuring that supplier relationships that trigger 3rd party tool based monitoring activities based on their inherent risk are enrolled in the appropriate tools. The Analyst is responsible for receiving, reviewing, and analyzing the scoring or reports from these tools at designated intervals. Collaborating closely with Supplier Evaluation Specialists (SES) and functional Supplier Management Teams, the Analyst helps identify emerging supplier risks. Using data from Synchrony's Source to Pay platform (Coupa) and third-party monitoring tools, the Analyst compiles insights to detect potential supplier performance risks and highlight areas requiring Supplier Risk Management Program leadership.
Essential Responsibilities:
Develop a deep understanding of how Supplier Monitoring tools are used to identify potential risk related to outsourcing services.
Support functional Supplier Managers in understanding Program expectations for responding to risks identified through monitoring tools. This includes documenting likely risk scenarios, quantifying potential loss impact and noting steps taken for mitigation, remediation and risk acceptance.
Participate in training/education/communication opportunities, including Supplier Manager Certification, Quarterly Supplier Management Forums, Monthly Newsletters, Open Office Hours and ad-hoc sessions as necessary.
Suggest continuous improvements to monitoring practices to ensure they are effective, meaningful and performed efficiently.
Understand the monitoring tools triggering process. Work with supplier management program stakeholders to evaluate the applicability and potential impact of information obtained from monitoring tools.
Cross train with Supplier Evaluation team member to provide backup for vacations and staffing changes.
Maintain process documentation including Standard Operating Procedure, Reports, and Training/Job Aids
Support Regulatory, Audit, and other requests for data and documentation, participate in examinations/audits as necessary
Develop and present periodic reports to Senior Management, including risk trends that can be obtained from monitoring tools.
Develop up-to-date knowledge of regulatory compliance of the financial services sector
Execute other duties as assigned
Qualifications/Requirements:
Bachelor's degree with 2+ years experience with financial services industry; in lieu of a bachelor's degree 4+ years financial services industry experience
Minimum 1+ years of prior work-related experience in Procure to Pay processes
Experience with risk management concepts, including supplier management and monitoring
Experience with Coupa and its related modules (example: Core, Coupa Risk Assessments, etc.)
Problem solving skills
Working knowledge and use of office productivity tools (i.e., MS Outlook, MS Excel, MS Word) preferred
Interpersonal skills to work efficiently across various functions Goal-oriented and must be self-motivated and able to work undirected
Willingness to work in alignment with standard workday, US Eastern Standard Time
Desired Characteristics:
Direct experience at a Bank, Financial Institution, or major supplier to Financial Services industry
Experience with Supplier Management and Supplier Management business tools preferably within financial services industry.
Demonstrated ability to solve open-ended problems with minimal direction from initial idea through full implementation
Intelligence gathering background, preferably of suppliers supporting financial industry
Project management experience driving project execution through planning, tracking, reporting, and control
Analytical, risk management, and problem-solving skills with ability to summarize data, identify trends, evaluate risk/opportunities and innovate
Demonstrated independent strategic thinking
Self-motivated, strong sense of urgency, ability to energize others to act
Organization, prioritization, and detail-oriented skills
Customer service mindset. Team player and proven ability to work cross functionally as well as within own function
Eligibility Criteria
Bachelor's degree with 2+ years experience with financial services industry; in lieu of a bachelor's degree 4+ years financial services industry experience
Minimum 1+ years of prior work-related experience in Procure to Pay processes
Work Timings:
This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.
For Internal Applicants:
Understand the criteria or mandatory skills required for the role, before applying
Inform your manager and HRM before applying for any role on Workday
Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
Must not be any corrective action plan (First Formal/Final Formal, LPP)
L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.
L8 Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
L04+ Employees can apply
?Grade/Level: 08
Job Family Group: Sourcing

Skills Required