Job Description

Role: Supplier Relationship Manager - Supply Chain Operations

Job description

- Leads the analysis of specific commodity data and industry trends or leads an individual supply chain sub-category; reports results to managers

- Meets with stakeholder managers to understand business priorities, comprehend the industry, and the Marketplace, and translate them into long-term procurement plans working closely with client and supplier business stakeholders

- Resolves supplier allocations when in shortages or quota management as the first point of escalation by interacting with suppliers, and internal and client cross-functional teams

- Assesses the supply base of the category and suggests expansion or contraction of the supplier portfolio to client teams

- Executes category strategies and supply base development to meet customer requirements based on pre-agreed actions with clients

- Monitors supplier performance and facilities the quarterly business reviews with supplier and client teams

- Facilitates the execution of risk mitigation, business continuity, cost management, and operation strategies by managing the expectations of cross-functional stakeholders of clients, suppliers, and the company

- Identifies common contract risk areas, advises business representatives, and negotiates acceptable contracting outcomes using pre-agreed solutions with business representatives

- Coordinate and monitor supply chain operations

- Ensure premises, assets and communication ways are used effectively

- Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements

- Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs

- Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction

- Plan and track the shipment of final products according to customer requirements

- Keep logs and records of warehouse stock, executed orders etc.

- Prepare accurate reports for upper management

- Effectively manage client relationships and support existing client retention activities for assigned accounts

- Support creation of thought leadership materials (blogs, public speaking, etc) that support Chain analytics overall brand and positioning

- Support development of methodologies and new service offerings, including annuity revenues such as outsourced planning/analytics and membership-based research/benchmarking services

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