Job Description

Position Overview: Provides leadership and oversight to the Business Operations group. Drives business productivity, efficiency and operations through innovation and targeted process improvement. Leverages technology solutions, system enhancements and process reengineering to streamline and improve operational efficiency. Develops and applies data-driven metrics to evaluate operational effectiveness at the business, regional and ground level. Provides function-specific and/or cross-functional support to enhance business operations effectiveness and efficiency. Key Responsibilities: . Provides day to day direction for assigned Business Operations analysts. . Provides day to day guidance to the team, allocating assignments and resources to ensure effective project delivery. . Ensures the team performs and delivers across the range of Business Operations duties, including: Working with the business to understand current objectives, operational processes, gaps and challenges, Reviewing performance data to understand trends, areas of success and improvement opportunities, Analyzing workflow processes to identify issues, roadblocks or other areas ready for efficiency / effectiveness improvement. . Manages project timelines and deliverables. . Monitors team performance and addresses gaps and deficiencies. Required Qualification: BA/BS degree and 2-4 years\' relevant experience OR equivalent combination of education and relevant experience. Prior management experience not required but may have informally led teams Requisition Employer Description

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